Common questions
1. WHAT ARE THE PAYMENT METHODS?
We accept all major credit cards (VISA, Mastercard) and payments through the best and most secure payment platform, APPMax.
2. HOW SECURE IS MY PURCHASE?
When purchasing online using your credit card, all of your information is entered into an SSL secure page. Your information is SSL encrypted and sent directly to the credit card company's network, where the card and transaction are authorized and approved. Your credit card information is not stored on our servers.
3. ARE THERE FEES TO PAY DUE TO YOUR FACTORIES BEING ABROAD?
No. You will not pay any additional fees.
4. IF I WANT TO CHANGE MY DELIVERY ADDRESS, CAN I?
All of our deliveries are made after confirming all the details you provided when completing the order. If you want to change something, due to a change of address, or any other reason, please contact us immediately to request the change. Our email is comercial@thsstore.com.br
5. ARE THE PRODUCTS ORIGINAL?
We work with UA (Unauthorized Autentic) products, which refers to unauthorized authentic products.
This means that the products are made with the same material, quality and comfort as the originals and produced in the same place that supplies these brands, but are distributed directly from the factory. That's why we get better values.
6. HOW LONG DOES IT TAKE TO SHIP? AND HOW CAN I TRACK MY ORDER?
After your order has been shipped, we will send you your tracking number and tracking website via email (the one you registered with the order). The order processing and shipping period will be 1 to 7 business days, at the end of this period the tracking code will be sent to your email provided during registration for real-time tracking. We are not responsible
We accept all major credit cards (VISA, Mastercard) and payments through the best and most secure payment platform, APPMax.
2. HOW SECURE IS MY PURCHASE?
When purchasing online using your credit card, all of your information is entered into an SSL secure page. Your information is SSL encrypted and sent directly to the credit card company's network, where the card and transaction are authorized and approved. Your credit card information is not stored on our servers.
3. ARE THERE FEES TO PAY DUE TO YOUR FACTORIES BEING ABROAD?
No. You will not pay any additional fees.
4. IF I WANT TO CHANGE MY DELIVERY ADDRESS, CAN I?
All of our deliveries are made after confirming all the details you provided when completing the order. If you want to change something, due to a change of address, or any other reason, please contact us immediately to request the change. Our email is comercial@thsstore.com.br
5. ARE THE PRODUCTS ORIGINAL?
We work with UA (Unauthorized Autentic) products, which refers to unauthorized authentic products.
This means that the products are made with the same material, quality and comfort as the originals and produced in the same place that supplies these brands, but are distributed directly from the factory. That's why we get better values.
6. HOW LONG DOES IT TAKE TO SHIP? AND HOW CAN I TRACK MY ORDER?
After your order has been shipped, we will send you your tracking number and tracking website via email (the one you registered with the order). The order processing and shipping period will be 1 to 7 business days, at the end of this period the tracking code will be sent to your email provided during registration for real-time tracking. We are not responsible